I sat down with our bank statement one Tuesday afternoon in 2024 and nearly spat out my coffee.
A client of ours,I'll call them New Era Agency,was running a busy retail operation across multiple locations. Good revenue, solid margins, decent team. By all accounts, things were going well. But when we dug into the numbers properly, we found something that stopped the conversation cold.
They were paying R460,000 a month to Yoco in transaction fees. Plus another R70,000 a month to Loyverse for their POS software. That's R530,000 a month,over R6 million a year,just to process cards and run their system.
After switching to Nexo, they saved R60,000 a month. R720,000 a year. That's not a rounding error. That's a salary. That's a renovation. That's real money.
And this kind of thing is not unusual. Most business owners I talk to have never actually sat down and calculated their effective transaction rate. They know their headline percentage,"we're on 2.95%",but they've never added up what that actually costs them each month at their real card turnover.
Let me show you how this works.
How the Payfac model actually works
Yoco and iKhokha are what's called Payment Facilitators,Payfacs for short. Here's what that means in plain language.
The big banks (FNB, Nedbank, Absa, Standard Bank) are the ones that actually process card transactions. When you accept a card payment, the bank charges a fee to process it,typically somewhere between 1% and 1.5% for most transaction types.
A Payfac like Yoco has a single master merchant account with the bank. Your business sits underneath that as a "sub-merchant." Yoco takes the bank's processing fee, adds their own margin on top, and charges you the combined rate,typically 2.95% to 3.5%.
That's not a criticism of how they do business. Payfacs offer something genuinely valuable: fast onboarding, no credit checks, no paperwork, a card machine in the post within days. For a brand-new business that just needs to start accepting payments, that convenience is worth something.
But you're paying for that convenience on every single transaction, forever. And at some point, you outgrow it.
The real numbers
Here's what the fee difference looks like at different revenue levels. These are real rates: Yoco's standard 2.95%, and 0.85% which is what Standard Bank offered us directly on debit and cheque transactions. Nedbank quoted another one of our businesses 0.65%, so the direct rate can vary depending on your volumes and profile. Debit and cheque make up the vast majority of card transactions in South Africa.
| Monthly card turnover | Yoco (2.95%) | Standard Bank direct (0.85%) + R499 Nexo | Monthly saving | Annual saving |
|---|---|---|---|---|
| R50,000 | R1,475 | R923 | R552 | R6,624 |
| R150,000 | R4,425 | R1,774 | R2,651 | R31,812 |
| R300,000 | R8,850 | R3,049 | R5,801 | R69,612 |
| R500,000 | R14,750 | R4,749 | R10,001 | R120,012 |
At R300k/month in card sales you're saving close to R70,000 a year. At R500k you're saving R120,000. That's 2.95% minus 0.85%, multiplied by your turnover. No projections involved.
Why Yoco isn't the wrong choice — just maybe the wrong fit now
I want to be straight here. Yoco built something genuinely good. They made it possible for a food truck in Cape Town or a hair salon in Soweto to accept card payments without jumping through hoops with a bank. That matters.
If you're doing under R30,000 a month in card sales, the simplicity of Yoco's free plan is probably worth the higher rate. You're paying maybe R885/month in fees. That's reasonable for a hassle-free setup when you're still finding your feet.
But once you're consistently turning over R100,000+ a month in card payments, you're paying a meaningful premium for a level of convenience you no longer need. You've already got the setup. You know how payments work. The training wheels are costing you real money at this point.
The question to ask yourself is: "When did I last think about how I got set up with Yoco?" If the answer is "years ago," you've probably been subsidising their growth with yours.
What "direct bank rates" actually means
Nexo negotiates directly with Standard Bank and Nedbank as a merchant acquirer. When you process payments through Nexo, you're classified as a direct merchant with the bank. Not a sub-merchant sitting under a Payfac.
This is exactly how large retailers like Pick n Pay or Woolworths get low transaction rates. They're big enough to go direct. The banks give them better rates because the volume justifies the onboarding process.
What Nexo does is bring enough businesses together to negotiate those same direct rates, then pass them through to you. The R499/month subscription covers the software, the support, and the infrastructure. The transaction rate is separate and stays low because there's no Payfac margin on top.
You still bank with whoever you bank with. We're not asking you to change your business bank account. The money still lands in your normal account. It's the payment processing layer that changes.
How to calculate your own savings
Don't take my word for it. Here's how to work out your own numbers in about ten minutes.
- Pull your last three months of payment processor statements. The ones from Yoco, iKhokha, or whoever you're currently with.
- Add up the total fees charged each month (look for "processing fees," "transaction fees," or similar line items).
- Add up your total card turnover for those same months.
- Divide total fees by total turnover. That's your effective rate. It's often higher than your headline rate once you include minimum fees and other charges.
- Multiply your monthly card turnover by 0.0085 (0.85%). Add R499. That's your approximate Nexo cost at Standard Bank direct rates.
- Compare the two numbers. The difference is your monthly saving.
If you'd rather not do it manually, the savings calculator on our website does this in about 30 seconds.
The software pays for itself
One thing that often gets missed in this conversation: Nexo is a full POS system, not just a payment processor. Inventory management, CRM, staff management, kitchen display systems, multi-location reporting. It's all included in the R499/month plan.
Many businesses we speak to are paying Yoco plus a separate POS software subscription. That was exactly the New Era Agency situation. R460k to Yoco, R70k to Loyverse. Two bills that could have been one, at a fraction of the cost.
At R150,000/month in card turnover, switching to Standard Bank's 0.85% direct rate saves you R2,651 a month over Yoco. The Nexo subscription is R499. The maths isn't subtle.
Quick maths: R150,000/month in card payments at Yoco (2.95%) costs R4,425 in fees. At Standard Bank direct (0.85%) through Nexo, the same turnover costs R1,275 in transaction fees plus R499 software. Total: R1,774. That's R2,651 back every month, and you get a full POS system on top.
If you've been on Yoco for more than two years and you're doing meaningful card volume, it's worth spending 10 minutes with your statements. The number might surprise you.
See exactly how much you'd save
Put in your monthly card turnover and get a side-by-side comparison in seconds.
Try the Savings Calculator →